Chapps Newsletter


Chapps Monthly Newsletter – October 2023 Edition 📅

Dear Chapps Community,

Welcome to the October 2023 edition of the Chapps Monthly Newsletter! We are thrilled to bring you the latest updates, enhancements, exciting events, insightful business news, and our newest blog articles.

1. Product Updates

Building Inspector Enhancements

Our Building Inspector tool has undergone major enhancements, making property management smoother and more efficient:

  • Floor Plan Feature: Introducing the highly requested floor plan feature! Now, you can access your floor plans directly within the app, identify issues, and register maintenance requests seamlessly.
  • In-App Purchases for Building Lite Users: We’ve listened to our users! Building Lite users can now enjoy the convenience of in-app purchases, allowing them to buy credits ahead of time through the trusted app and Play Store.
  • Reminder System Upgrade: Never miss an inspection again! Take full advantage of our enhanced reminder system, giving you timely prompts for upcoming inspections. Configure reminders based on your preferences and ensure your team stays on track.
  • Easier Report Access: Download your inspection reports directly from the main inspection view for quick access and easy sharing. Streamline your reporting process effortlessly.
  • Unified Maintenance Organizer: The maintenance organizer has migrated to the main Manager view, eliminating the need to switch between systems. Working on maintenance tasks is now seamlessly integrated into your workflow.
  • Updated Issue Screen: A more appealing and user-friendly issue screen, providing a superior user experience with increased features. Enjoy a better look and feel while managing property issues.

Stay tuned for more updates and exciting features coming your way!

2. Chapps Academy

a) Introducing Our Helpdesk Center powered by Freshdesk

We are excited to announce the launch of our new Helpdesk Center powered by Freshdesk as part of the Chapps Academy. Our Helpdesk Center provides clients easy access to a wealth of knowledge through handy FAQ articles and informative videos. Now, finding answers to your questions is just a click away. Explore the Chapps Academy Helpdesk Center here.

3. Customer Spotlight

Meet Greenfield Real Estate Solutions: Elevating Operations with Chapps

Victoria Phillips, a dedicated operations manager at Greenfield Real Estate Solutions, shares their success story:

“Chapps has been a game-changer for us at Greenfield Real Estate Solutions. The platform’s user-friendly interface and comprehensive features have transformed our organizational flow. From efficient inspections to seamless maintenance management, Chapps has significantly enhanced our overall efficiency. It’s like having a dedicated assistant for all our property management needs. We highly recommend Chapps to fellow professionals in the industry.”

4. Upcoming Events

Join Us in the UK!

We’re heading to the UK this month for two major events in the property management industry:

  • ARMA (Association of Residential Letting Agents)
    • Date: 6th [Month]
    • Location: London
    • Details: Meet us at ARMA, where we’ll showcase the latest advancements in property management technology. Don’t miss the chance to connect with us and explore how Chapps can transform your property management experience.
  • Housing – The Largest Social Housing Event
    • Date: 21st – 22nd [Month]
    • Location: [Location]
    • Details: Join us at the largest social housing event, “Housing,” and discover how Chapps is reshaping the industry. We’re excited to engage with professionals, share insights, and demonstrate how our platform can optimize social housing management.

5. Business News

a) Embracing Digital Transformation in Property Management

Digitalization is becoming the cornerstone of modern property management. Implementing advanced technologies not only streamlines operations but also enhances the tenant experience. From online lease management to automated maintenance requests, digital transformation is revolutionizing the way we manage properties.

b) Prioritizing Fire Safety in Buildings

Fire safety is a critical concern for property managers. Implementing comprehensive fire safety protocols, conducting regular inspections, and ensuring the availability of necessary firefighting equipment are paramount. Stay updated with the latest fire safety regulations and invest in the right systems to protect your properties and tenants.

c) Enhancing Communication with Your Tenants

Effective communication is fundamental in property management. Utilize digital platforms and apps to facilitate seamless communication with your tenants. Regular updates, emergency notifications, and a user-friendly channel for inquiries can significantly improve tenant satisfaction and overall property management efficiency.

6. Our Latest Blogs

a) Data-Driven Property Management: Leveraging Insights for Success

In our latest blog, “The Data Duet,” we explore the transformation of property management into a choreographed performance guided by data, akin to a well-upgraded dance routine. This shift from a random jam session to a synchronized dance offers numerous benefits, ensuring everyone’s in tune with legal standards and saving costs through informed decisions. Embrace this data-driven revolution with Chapps to enhance your property management performance and delight stakeholders. Read more here.

b) Benefits of Using a Property Inspection App in Social Housing

“Incorporating a property inspection app into social housing management ensures not only compliance and safety but also a proactive approach to property maintenance and a better quality of life for residents.” – Learn about the benefits of a property inspection app in social housing here.

c) The Role of Technology in Property Management: A Paradigm Shift

“Technology is not merely a tool; it’s a paradigm shift that is fundamentally altering how we perceive and manage properties. From intelligent automation to predictive analysis, the possibilities are vast and promising.” – Explore the role of technology in property management here.

Thank you for being a part of the Chapps community. If you have any questions, suggestions, or feedback, don’t hesitate to reach out to us at

Best regards,

The Chapps Team

Create your test account

Follow the steps to create your free test account. Once created, you will receive an email with directions for accessing your account.

We need to know this for legal reasons.

Choose a product

Select the product(s) you would like to test

In Belgium, this product is only sold to social housing companies. If you are a social housing company and wish to purchase this product please contact

Add-on selected, please combine with another product.

No trials available

There are no product trials available for your selected country.

User details

Vital information required to set up your user account

This is the email address you will use to log in to your account.

This email address has already started a trial, sign in here.

Checking email address...


Company Details

Some finishing details required to wrap-up account creation

This is the country your business is registered and operates in.

To change country

The previous email address was for the user (eg, the email address required here is for the business itself (eg

This email address has already started a trial, sign in here.

Checking email address...


Your test account has been created, check your email for the activation link.


There was a problem creating your account. Please try again. If the problem persists please contact

Download the app

The registration for your selected product is done in-app. Scan the QR code to download the app and continue.

Select country Please select the country your business headquarters is located in.
  • Country not found

Select product Please select the product you are interested in