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5 Essential Security Tips for the Rental Inspector

As a real estate professional, you use the Chapps Rental Inspector on a daily basis. You use it to record crucial data: from detailed rental inspections and meter readings to signatures and tenants’ personal information. It only makes sense that you want to protect that data as best as possible.

Digital security can sometimes sound complicated, but fortunately, it starts with a few simple habits. With these 5 practical tips, you can ensure that your inspection data is always kept under lock and key.

1. Choose a Rock-Solid Password

It’s the oldest rule on the internet, but still the most important one: do not use obvious passwords. Unfortunately, passwords like Welcome01 or Inspection2026 are a piece of cake for cybercriminals to crack.

  • The golden formula: Use a passphrase (for example: Il0v3r3ntal1sp3cti0ns!). This is easy to remember, but due to its length and the variation in capital letters, numbers, and characters, it is extremely difficult to hack.

  • Extra tip: Use a reliable password manager (such as 1Password or Bitwarden) to securely store your login credentials.

2. Secure Your Tablet or Smartphone with Face ID or a PIN Code

You are walking through a property, put your tablet down on the kitchen counter for just a second to check a meter reading, and… you get distracted. It can happen to the best of us. If your device is unlocked at that moment, all your data is out in the open.

  • Make sure your device automatically locks after a maximum of one or two minutes of inactivity.

  • Set up biometric security, such as Face ID (iOS) or facial recognition/fingerprint scanning (Android). Not only is this highly secure, but it also ensures that you can log in faster while working.

3. Change Your Password Regularly

A strong password is great, but it becomes even more secure if you give it an expiration date. Should your password ever be unknowingly compromised in a data breach elsewhere on the web, this keeps you one step ahead of potential trouble.

Best practice: Make it a habit to refresh your Rental Inspector password (and your other business accounts) every quarter or six months. Simply set a reminder in your calendar for this.

4. Keep Your Operating System (iOS or Android) Up-to-Date

Both Apple and Google continuously release updates for their operating systems. While you often see new features, behind the scenes, these updates primarily patch crucial security vulnerabilities.

If your smartphone or tablet is running an outdated version of iOS or Android, the device is more vulnerable to malware. Turn on ‘automatic updates’ in your device settings so you don’t have to constantly think about it.

5. Always Update the Chapps Rental Inspector App Immediately

It’s not just your tablet that needs updates; our app is also being continuously improved. The Chapps team works daily on the stability, speed, and security of the Rental Inspector app.

When a new version is available in the App Store or Google Play Store, install it immediately. This ensures you are not only working with the latest handy features, but also that your data is protected according to the most modern standards.

Security is a Team Sport

By incorporating these five steps into your routine, you reduce the risk of data breaches to an absolute minimum. This allows you to focus with peace of mind on what you do best: conducting sharp and professional rental inspections.

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Please note that in Belgium and Luxembourg, the Rental Inspector is only available to social housing companies, public authorities and organisations that rent out their own properties. The Rental Inspector is therefore not available to property agents, surveyors or other real estate experts.

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