Serviced Apartment Management
Stop using pen & paper, digitalise your inspection process today!
Smart | Fast | Accurate
Serviced Apartment software & App made for you
Discover our unique property inspection apps made for serviced apartment providers
As a serviced apartment provider, we understand the many challenges you face. We know that managing your properties can be a daunting task. You are responsible for swift turnovers and making sure everything occurs in an efficient yet professional way and sometimes you are in charge of the apartment buildings itself!
We made sure we created tools that help you every step of the way.
All our apps work together, hand in hand through a handy single sign-on system, making sure the different departments work together quickly and efficiently. The ultimate goal being to collect reliable data, putting you in charge of your properties.
If all this sounds like music to your ears, then you have come to the right place. Discover the right fit for you.
What would you like to do?
We created a wholesome process that incorporates your rental department, building management, and maintenance teams. Have a look and see what approach suits you best!
Rental inspections
For this specific use, we suggest our Rental Inspector App, a great tool for managing your rental inspection process. By having your rental department make use of this tool, you are streamlining your inspection operations.
- Move-in and out inspections
- Intermediate inspections, check-up inspections, turnovers, renovation inspections and many more
- Base inspections on previously performed inspections, gaining you a lot of time
- Schedule inspections
- Easily take pictures and videos of issues
- Charge tenants for damages incurred
- Work in as much detail as you wish
- Handy online back office, where you can process all your data
- Identify maintenance issues
- Works offline on Android & iOS devices
Building inspections
Our Building Inspector App is the perfect tool for any building manager out there that wants to take complete control of their building management. As a building manager, you are in charge of the safety of your tenants. We give you the tools to be in full control.
- Building check-up inspections
- Health, fire and safety inspections
- Work order creation
- Works with roles & access rights
- Identify maintenance issues, create work orders and distribute these
- GPS location and tracking
- Data management in our online back office
- Works offline on Android & iOS devices
Communicate with your residents
Want to improve communication with your residents? Then we propose the Residenz Portal, a handy online portal for your residents, where you enable two-way communication between the resident and the property manager. Below some handy features the tenant can make use of;
- Residents can signal problems, issues, requests and remarks
- Consult building announcements
- Access building or personal documents
- Stay in touch through our handy messaging centre/system
- Links up to the Rental Inspector or to the Building Inspector
- Customise and personalise the website layout
- Available in over 5 languages
Resident Web-App
Keep your residents involved and informed
Don’t forget your residents, tenants and even leaseholders. With this tenant repair reporting system, they can signal problems and formulate requests. It all works with an intuitive and easy-to-use interface, helping to select areas, elements, and types of problems, by means of a handy suggestion list, which contains frequently occurring issues. Furthermore, there is support for commenting, taking pictures and making sketches. They can follow up on issues mentioned, receive building notifications and consult personal or building documents, and much more…
Of course, this progressive web-app comes with a supporting Residenz Manager. Here, the manager handles all incoming notifications, publishes documents, communicates with the tenant, decides on actions to be taken, and much more. This app can link up directly to our Dorm and Building Inspector and even to our new Maintenance Organizer.
- Resident login
- Signal problems & issues
- Take pictures & leave comments
- Messaging center
- Announcement feature
- Create & assign maintenance work orders
- Linked to Rental Inspector & Building Inspector
Watch our handy tutorial
Be sure to head on over to our webinars section to watch our handy Inventory & Property Inspection App in action.
Our reports
Chapps understands that producing reports is the number one purpose of performing inspections
Our inspection apps facilitate a wide range of inspection types; we provide you with the necessary tools to create the reports you need.
That way you can deal with all aspects of your property management.
FAQ
Yes! All of our apps work offline (even for previewing your reports). Simply synchronise when an internet connection is available.
The app works on most Android and iOS Smartphones & Tablets.
Rental Inspection App
We understand that move-in and move-out inspection or turnovers are not the same, nor are intermediate, check-ups, or renovation inspections. That’s why we allow you to choose from a wide range of inspection types.
We make a distinction between:
- Move-in / turnover inspections
- Check-up inspections
- Renovation inspections
- Pre-move-out inspections
- Move-out / turnover inspections
- Initialisation inspections
Building Inspection App
The Building Inspector App makes a clear distinction between organised or explicit inspection assignments and a “full” inspection. The app can be used for a variety of purposes. This can range from;
- Health, safety & security inspections
- Conformity inspections
- Issue registration inspections
- Detailed inspections
- Your own checklists inspections
- Maintenance inspections
- Caretaker inspections
- Meter readings
Each of these inspections can be performed in as much detail as you wish. You can choose for a full review of all maintenance needs, or simply visit a building and register issues when needed.
Rental Inspection App
- Move-in report
- Check-up report
- Renovation report
- Pre-move-out report
- Move-out report
- Initialisation report
- Job list report
- Issue list report
- Electricity documents
- Furniture handover report
All our reports are generated as Encrypted PDF reports and can be sent straight to the user or your online back office to be sent out on a later date.
Building Inspection App
An important aspect of conducting building inspections is, of course, creating the inspection reports itself, be it to comply with local rules and regulations on fire, health and safety or to prepare annual reports. The Chapps Building Inspector App provides you with a wide range of reports you can create.
- Meter readings report
- Audit report
- State of the building report
- Building inspection reports
- Incident reports
- Maintenance reports
- Health, safety & security reporting
- Issue listing
- Job listing
- Inspection execution sheet
All our reports are generated as Encrypted PDF reports and can be sent straight to the user or your online back office to be sent out on a later date.
We’ve put a lot of time and effort in making reports not only visually appealing but also, and maybe even more importantly, useful. That’s why we offer different types of reports, depending on the type of inspection you have performed and the options you selected when finishing up the report.
We made sure you generate a report that looks professional. All our reports automatically position the pictures with the accompanying issues, this way you receive a comprehensive and thorough report.
Once the inspection is completed and you wish to generate your reports, we provide you with the option to either automatically mail the report to the tenant/leaseholder, or you can send the report to your manager to post-process reports at a later stage.
But don’t just take our word for it, have a look at one of our example reports available on our product page.
It’s easy, depending on your needs you can either download the app, register and pay online or we can do this for you! It all depends on your needs and the size of your organisation. It’s part of our initialisation fee. Of course, you can also make use of our handy Building Maker.
We realise that it’s essential that all buildings, units, elements and checklists are recorded accurately, in order for you to collect accurate data.
That’s why we help you set-up all of your buildings.
Give us a shout if you are ready to give our app a try!
Please see the link attached or go to our “Getting Started” page for more information.
We do indeed customise to some extent, especially if you are a large organisation. We are more than happy to see what we can do.
Please see the link attached or go to our “Customization” page for more information.
We support linking with your software through a fully described API, for more information on this, please click this link or go to our “Linking” page for more information.
Rental Inspection App
One way of linking your app data to your management software, other than the API, is by importing & exporting your data in bulk. These in- and -out exports are done through our back-end Manager.
Data that can be exported is;
- Tenant information
- Reports
- Imagery
Building Inspection App
- Tenant and resident information
- GDPR rules & regulations
- Meter readings
- Maintenance issues, jobs, and more
- Attention points
- All the generated reports
- And much more
Request a free trial
It's time to digitalise your inspection processes, be sure to take advantage of our 14-day free trial.