Residenz / Rental background
Residenz / Rental background

Serviced Apartment Management

Stop using pen & paper, digitalize your inspection process today!

Smart | Fast | Accurate

halt tablet Building Inspector, Rental Inspector, half smartphone Residenz
half mobile Residenz

Inspection apps made for serviced apartment management

Discover our unique property inspection apps made for serviced apartment management

Rental Inspector back-office computer, tablet

As a serviced apartment manager, we understand the many challenges you face. We know that managing your properties can be a daunting task. You are responsible for swift turnovers and making sure everything occurs in an efficient yet professional way and sometimes you are in charge of the apartment buildings itself!

We made sure we created tools that help you every step of the way.

All our apps work together, hand in hand through a handy single sign-on system, making sure the different departments work together quickly and efficiently. The ultimate goal being to collect reliable data, putting you in charge of your properties.

If all this sounds like music to your ears, then you have come to the right place. Discover the right fit for you.

 

Register for an online webinar

What would you like to do?

We created a wholesome process that incorporates your rental department, building management, and maintenance teams. Have a look and see what approach suits you best!

Housing director

Rental inspections

For this specific use, we suggest our Rental Inspector App, a great tool for managing your rental inspection process. By having your property management team make use of this tool, you are streamlining your inspection operations.

  • Move-in and out inspections
  • Intermediate inspections, check-up inspections, turnovers, renovation inspections and many more
  • Base inspections on previously performed inspections, gaining you a lot of time
  • Schedule inspections
  • Easily take pictures and videos of issues
  • Charge tenants for damages incurred
  • Work in as much detail as you wish
  • Handy online back office, where you can process all your data
  • Identify maintenance issues
  • Works offline on Android & iOS devices
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Building Inspections

Building inspections

Our Building Inspector App is the perfect tool for any building manager out there that wants to take complete control of their building management. As a building manager, you are in charge of the safety of your tenants. We give you the tools to be in full control.

  • Building check-up inspections
  • Health, fire and safety inspections
  • Work order creation
  • Works with roles & access rights
  • Identify maintenance issues, create work orders and distribute these
  • GPS location and tracking
  • Data management in our online back office
  • Works offline on Android & iOS devices
Features
Communicate with your residents

Communicate with your residents

Want to improve communication with your residents? Then we propose the Residenz Portal, a handy online portal for your residents, where you enable two-way communication between the resident and the landlord/property managers. Below some handy features the tenant can make use of;

  • Residents can signal problems, issues, requests and remarks
  • Consult building announcements
  • Access building or personal documents
  • Stay in touch through our handy messaging centre/system
  • Links up to the Rental Inspector or to the Building Inspector
  • Customize and personalize the website layout
  • Available in over 5 languages
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Let's discover our inspection apps

The ultimate serviced apartment inspection software works offline!

Digitalize your rental inspections

This well-rounded Rental Inspection App is specifically created for performing routine rental inspections, be it move-ins, move-outs, turnovers or even renovation checks, you name it we thought of it. We give you the tools to deal with your rental inspections quickly and accurately — the ultimate solution for your rental inspections.

Discover the Chapps Rental Inspector App today.

Modernize your building inspections

The Building Inspector App works offline on your Tablets & Smartphones on both Android & iOS operating systems.
When making this app, we faced many challenges. Such as; how to structure these building inspections and how to support accurate monitoring of your buildings, all while still having a comfortable experience and saving precious time. We help your maintenance and inspection teams work together.

This building inspection app lets you perform health, safety and security checks, regular inspections, report incidents, manage & distribute work orders, create handy reports for your annual reporting and much more! It’s the ultimate tool for your building management.

Stop improvizing and take full control of your building inspections today.

Discover our resident web-app and communicate with your residents

Our online residence housing portal facilitates communication between landlords and residents. Quickly signal repairs & communicate through our message centre.

Our handy resident web-app is an indispensable tool in modern property management. At Chapps, we understand that you have to keep your residents and landlords involved and informed. It’s essential to offer them an accessible and straightforward tool to signal problems and make remarks and requests.

It is also the place where they find documents, consult announcements and have access to a handy tenant messaging system that enables direct communication with their landlord or building manager. This intuitive and easy-to-use interface helps residents to quickly signal urgent issues, send messages, make maintenance requests and more. Each resident will have a history of their requests.

It’s an indispensable tool in modern property management.

Discover the many features our online residence portal has to offer.

The tool to manage your maintenance teams and work orders

With the success of our core inspection apps and software, we challenged ourselves to complete the property inspection cycle, so that our clients could control all that they needed from within the Chapps ecosystem. The most notable void to fill was to create the Maintenance Organizer.

The Maintenance Organizer is a software, where property managers are given both full control of maintenance teams and also the ability to convert issues and jobs raised on other platforms to useable and assignable work orders. The maintenance team selected for a specific job receive notifications via phone or tablet on their Maintenance Now App. Likewise, the maintenance team can also confirm acceptance, provide feedback on their progress, and declare completion of a job via multimedia and text-based messaging within the app.

To see how the Maintenance Organizer can integrate perfectly into your workflow, just click the button below and we will be happy to demonstrate.

Resident Web-App

Keep your residents involved and informed

Residenz back-office computer, tablet, smartphone tiles

Don’t forget your residents, tenants, even landlords. With this tenant repair reporting system, they can signal problems and formulate requests. It all works with an intuitive and easy-to-use interface, helping to select areas, elements, and types of problems, by means of a handy suggestion list, which contains frequently occurring issues. Furthermore, there is support for commenting, taking pictures and making sketches. They can follow up on issues mentioned, receive building notifications consult personal or building documents, and much more…

Of course, this progressive web-app comes with a supporting Residenz Manager. Here, the manager handles all incoming notifications, publishes documents, communicates with the tenant, decides on actions to be taken, and much more. This app can link up directly to our Dorm and Building Inspector and even to our new Maintenance Organizer.

  • Resident login
  • Signal problems & issues
  • Take pictures & leave comments
  • Messaging center
  • Announcement feature
  • Create & assign maintenance work orders
  • Linked to Rental Inspector & Building Inspector

Our reports

Chapps understands that producing reports is the number one purpose of performing inspections

Rental reports

Our inspection apps facilitate a wide range of inspection types; we provide you with the necessary tools to create the reports you need.

That way you can deal with all aspects of your property management.

FAQ

DOES THE APP WORK OFFLINE?

Yes! All of our apps work offline (even for previewing your reports). Simply synchronize when an internet connection is available.

ON WHAT DEVICES DO THE APPS WORK?

The app works on most Android and iOS Smartphones & Tablets.

WHAT KIND OF INSPECTION CAN BE PERFORMED?

Rental inspection app

We understand that move-in and move-out inspection or turnovers are not the same, nor are intermediate, check-ups, or renovation inspections. That’s why we allow you to choose from a wide range of inspection types.

We make a distinction between:

  1. Move-in / turnover inspections
  2. Check-up inspections
  3. Renovation inspections
  4. Pre-move-out inspections
  5. Move-out / turnover inspections
  6. Initialization inspections

Building inspection app

The Building Inspector App makes a clear distinction between organized or explicit inspection assignments and a “full” inspection. The app can be used for a variety of purposes. This can range from;

  1. Health, safety & security inspections
  2. Conformity inspections
  3. Issue registration inspections
  4. Detailed inspections
  5. Your own checklists inspections
  6. Maintenance inspections
  7. Concierge inspections
  8. Meter readings

Each of these inspections can be performed in as much detail as you wish. You can choose for a full review of all maintenance needs, or simply visit a building and register issues when needed.

WHAT KIND OF REPORTS CAN BE CREATED?

Rental inspection app

  • Move-in report
  • Check-up report
  • Renovation report
  • Pre-move-out report
  • Move-out report
  • Initialization report
  • Job list report
  • Issue list report
  • Electricity documents
  • Furniture handover report

All our reports are generated as Encrypted PDF reports and can be sent straight to the user or your online back office to be sent out on a later date.

Building inspection app

An important aspect of conducting building inspections is, of course, creating the inspection reports itself, be it to comply with local rules and regulations on fire, health and safety or to prepare annual report. The Chapps Building Inspector App provides you with a wide range of reports you can create.

  • Meter readings report
  • Audit report
  • State of the building report
  • Building inspection reports
  • Incident reports
  • Maintenance reports
  • Health, safety & security reporting
  • Issue listing
  • Job listing
  • Inspection execution sheet

All our reports are generated as Encrypted PDF reports and can be sent straight to the user or your online back office to be sent out on a later date.

WHAT DO REPORTS LOOK LIKE?

We’ve put a lot of time and effort in making reports not only visually appealing but also, and maybe even more importantly, useful. That’s why we offer different types of reports, depending on the type of inspection you have performed and the options you selected when finishing up the report.

We made sure you generate a report that looks professional. All our reports automatically position the pictures with the accompanying issues, this way you receive a comprehensive and thorough report.

Once the inspection is completed and you wish to generate your reports, we provide you with the option to either automatically mail the report to the tenant/landlord, or you can send the report to your manager to post-process reports at a later stage.

But don’t just take our word for it, have a look at one of our example reports available on our product page.

HOW DO I SET-UP MY ACCOUNT?

It’s easy, depending on your needs you can either download the app, register and pay online or we can do this for you! It all depends on your needs and the size of your organization. It’s part of our initialization fee. Of course, you can also make use of our handy Building Maker.

We realize that it’s essential that all buildings, units, elements and checklists are recorded accurately, in order for you to collect accurate data.
That’s why we help you set-up all of your buildings.

Give us a shout if you are ready to give our app a try!

Please see the link attached or go to our “Getting Started” page for more information.

CUSTOMIZING

We do indeed customize to some extent, especially if you are a large organization. We are more than happy to see what we can do.

Please see the link attached or go to our “Customization” page for more information.

LINKING

We support linking with your software through a fully described API, for more information on this, please click this link or go to our “Linking” page for more information.

IMPORTING & EXPORTING

Rental inspection app

One way of linking your app data to your management software, other than the API, is by importing & exporting your data in bulk. These in- and -out exports are done through our back-end Manager.

Data that can be exported is;

  1. Tenant information
  2. Reports
  3. Imagery

Building inspection app

  1. Tenant and resident information
  2. GDPR rules & regulations
  3. Meter readings
  4. Maintenance issues, jobs, and more
  5. Attention points
  6. All the generated reports
  7. And much more

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