Residenz Website
Tenant Portal web-App
The ultimate reporting app for leaseholders, tenants and students!
Find Your Chapps SolutionDiscover our unique tenant repair reporting app
Our tenant portal facilitates communication between leaseholders, PM's and tenants - Quickly signal repairs & communicate through our message centre
Our handy tenant portal is an indispensable tool in modern property management. At Chapps, we understand that you have to keep your residents/tenants and leaseholders involved and informed. It’s essential to offer them an accessible and straightforward tool to signal problems and make remarks and requests.
It is also the place where they find documents, consult announcements and have access to the handy tenant messaging system, that enables direct communication with their leaseholder or building manager. This intuitive and easy-to-use interface helps residents to quickly signal urgent issues, send messages, make maintenance requests and more. Each resident will have a history of their requests.
It’s an indispensable tool in modern property management.
Discover the many features our repair reporting system has to offer.
The key features
Comes with a handy web app where residents can report issues, check announcements, access shared documents, and much more
The web app is accessible from any device making it easy to use by everyone
Make use of our fully personalized portal where you can take charge of all the data sent by your residents/tenants
Share announcements with your residents on building, floor or unit level
Tenants can take pictures on the spot to report maintenance issues
Share documents with your residents
Create directly work orders for your maintenance teams
Both available for residential and office use
Be in communication with your tenant 24/7
Tenants can easily acces their inspection reports
Tenant Repair Reporting Portal
Our tenant maintenance reporting platform is the ultimate central communication system for your residents and leaseholder
It all works with an intuitive and easy-to-use interface, optimised for smartphones. When signalling a problem, your tenants/residents can simply scroll through and choose from the handy pictograms, helping them to select areas, elements and types of issues, with the aid of a suggestion list, which contains frequently occurring problems. The resident/tenant can then describe, leave comments, take pictures and make sketches of the issue. They can follow up on issues mentioned and building notifications, consult personal or building documents, and much more.
Of course, this progressive web-app comes with a supporting Residenz Manager. Here, the manager handles all incoming notifications, publishes documents, decides on actions to be taken, and much more. This app can link up directly to our Dorm, Rental and Building Inspectors and even to our new Maintenance Organizer.
- Signal problems, issues, requests and remarks
- Consult announcements
- Access building related or personal documents
- Stay in touch through our handy messaging centre/system
- Ability to add on a brief move-in, move-out checklists for residents (coming soon)
- Link up to the Dorm Inspector, Rental Inspector or to the Building Inspector
- Post-process data and set actions or maintenance jobs
- Customise and personalise the website layout
How it all works
Integration is key
All of our inspection apps communicate with each other. They seamlessly integrate and send information back and forth, allowing you to easily toggle between your Maintenance Organizer and Building Inspector and more. By doing so, we created a well-rounded inspection software, where all aspects of your property management are covered. Our approach is unique, we think that different types of property management have different needs, and these needs have to be accommodated accordingly. All our inspection apps are off the shelve and can be used immediately!
We can easily integrate with your primary software, due to our handy API. Find out more on our Partners page.
Request a free trial
It’s time to take care of your communication, be sure to take advantage of our 14-day free trial.